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India

Privacy Policy

Accessibility Statement

Shipping Policy

Terms & Conditions

Refund Policy

Manufactured by M/s Smart Infotetch

Address -Goalpara Assam 783123

Care.auraleaf@gmail.com

​+919957-097-097

1. Order Processing Time

  • All orders are processed within 1–2 business days (excluding weekends and public holidays).

  • You will receive an email confirmation once your order has been shipped, along with a tracking number.

  • Orders placed after 5 PM will be processed the next working day.

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2. Delivery Time

  • Metro Cities: 3–5 business days

  • Other Cities/Towns: 5–7 business days

  • Remote/Rural Areas: 7–10 business days

Delivery times are estimates and may vary due to logistics delays, weather, or public holidays.

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3. Shipping Charges

  • Prepaid Orders: Standard shipping charges may apply as displayed at checkout.

  • Cash on Delivery (COD): Currently not available.

  • Free Shipping: Available on orders above ₹40 to 149 .

  • Once your order ships, you’ll receive a tracking link via email or SMS.
    You can use this link to check the live status of your shipment.

  • If your order arrives damaged, please contact us within 48 hours of delivery with a photo or video of the damaged item and packaging.

  • In case of lost shipments or delivery delays beyond 10 days, please reach out to us — we will coordinate with the courier to resolve the issue promptly.

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